Unlock a world of opportunities
Providing intuitive and innovative platforms that empower traders of all levels to navigate the financial markets with confidence and precision
Experience and Expertise
With over 10 years of industry experience, we have honed our expertise in delivering exceptional BPO services to businesses worldwide. Our team comprises seasoned professionals with in-depth knowledge and skills across a wide range of domains.
Customized Solutions
We believe that one size does not fit all. That's why we work closely with each client to understand their unique requirements and tailor our solutions accordingly. Whether you need customer support, back-office operations, data entry, or IT services, we have the flexibility and agility to meet your specific needs.
About Us
Efficiency, scalability, and cost-effectiveness
Alpho Lanka is an excellent choice to participate in global trading. We take every precautionary measure to safeguard our customer’s information, financial assets, and trading environment. With our partners you gain access to capital markets and are able to use latest technological platforms with fast execution of orders, maximum visibility on pricing and performance 24 hours a day.
Scalability and Flexibility
As your business evolves, so do your outsourcing needs. Our scalable and flexible solutions are designed to adapt to your changing requirements, allowing you to scale operations up or down as needed without any hassle.
Cost Savings
Outsourcing your call center operations to Alpha Lanka can help you achieve significant cost savings while maintaining the highest quality standards. By leveraging our offshore delivery model and operational expertise, you can reduce overhead costs and free up resources to invest in strategic initiatives.
Our Services
Inbound Customer Support
Provide timely and effective resolution to customer inquiries, complaints, and issues with our inbound call center services. Our trained agents deliver personalized assistance across multiple channels, including phone, email, chat, and social media, enhancing customer satisfaction and loyalty.
Outbound Sales and Telemarketing
Boost your sales and marketing efforts with our outbound call center services. From lead generation and prospecting to customer acquisition and retention campaigns, we help you drive revenue growth and maximize ROI through targeted outreach and engagement.
Technical Support
Ensure seamless operation of your products and services with our technical support services. Our knowledgeable agents offer expert troubleshooting and assistance to resolve technical issues promptly, minimizing downtime and optimizing customer experience.
Join Our Team at Alpha Lanka - Be Part of Something Exceptional
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction matters? If so, we invite you to explore exciting career opportunities with Alpha Lanka. As a leading provider of call center outsourcing solutions, we’re committed to creating a dynamic and rewarding workplace where talented individuals can grow, succeed, and make a difference.
What We're Looking For
Customer-Focused Individuals
We’re looking for individuals who are passionate about providing outstanding customer service and making a positive impact on people’s lives. If you’re empathetic, patient, and solution-oriented, we want to hear from you.
Excellent Communication Skills
Strong communication skills are essential for success in a call center environment. Whether you’re assisting customers over the phone, via email, or through chat, you must be able to articulate information clearly, listen actively, and adapt to diverse communication styles.
Team Players
Collaboration is at the heart of what we do. We’re looking for team players who can work effectively with others, support their colleagues, and contribute to a positive and inclusive work environment.
Adaptability and Resilience
The call center environment can be fast-paced and unpredictable. We’re looking for individuals who can thrive under pressure, adapt to change, and maintain a positive attitude, even in challenging situations.
Opportunity for you
Requirements:
- Excellent communication and persuasive skills in English is mandatory
- self motivated and target driven individual
- ages 20 – 30
Add Your Heading Text Here
- Salaries and commissions above industry standard
- target driven salary enhancement
- continuous career development
Join Us Today
Ready to take the next step in your career? Explore our current job openings and discover opportunities to join our dynamic team at Alpha Lanka. Ready to make a difference? Apply now to join our team. We look forward to welcoming you aboard and helping you succeed in your career journey.
Contact
Alpha Lanka PVT LTD,
No. 525 Union Place, Colombo 02, Sri Lanka